Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, book a ride or tour, or contact us for support. This includes your name, email address, phone number, payment information, and location data when you use our services.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions. We also use your information to send promotional communications, subject to your preferences.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet is 100% secure.
5. Location Data
Our driver and customer apps collect location data to enable core features like ride matching and real-time tracking. Location data is only collected while the app is in use and is not stored beyond the duration necessary to provide our services.
6. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings. You may also contact us directly to exercise these rights. We will respond to your request within 30 days.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@caburide.com.