Help Center
Find answers or get in touch with our support team.
Frequently Asked Questions
How do I create a business account?
Visit business.caburide.com and click 'Get Started'. Fill in your organization details and verify your email to get started.
How do drivers get paid?
Drivers receive instant payouts to their digital wallet after each completed ride. Withdrawals to bank accounts are processed within 24 hours.
What cities is Caburide available in?
We are currently available in select cities and expanding rapidly. Stay tuned for updates on new locations.
How do I report an issue with a ride?
Open the app, go to your ride history, select the ride in question, and tap 'Report an Issue'. Our support team responds within 2 hours.
What payment methods are accepted?
We accept M-Pesa, card payments, and Caburide wallet balance for all transactions.